Terms

Updated 27 October 2026

The seller

Ultreia Keepsakes is operated by Rafael Sivelli de Miranda, at Rua Joaquim Mariz 172, 2.º Direito, 4740-405 Fão, Esposende, Portugal. Contact: ultreiakeepsakes@gmail.com.

Your personal poster

We create a poster from your route, credencial and personal details. Digital costs €29, printed 50 × 70 cm costs €59, and framed 50 × 70 cm costs €119. Any shipping charges and applicable taxes are disclosed before you pay. The digital format is a high-resolution PDF; physical formats use premium matte paper.

The frame on this website is an illustration. We confirm the frame finish and final specifications with your proof, before printing. Screen colours can differ from print.

Ordering and your proof

Choose a format and complete checkout. After payment we email file instructions. Your first proof is due within 5 days after all usable files arrive. You review every stamp and confirm the names, dates, route and dedication before production.

Supply material you have permission to use. We agree any reconstruction or uncertain detail with you. Weather data estimates historical conditions and cannot reproduce the precise weather at every step. Final artwork is for personal use and personal gifts.

Delivery

Printed and framed posters ship to all EU countries, with shipping included in the price. Printing and dispatch start after you approve your proof, and delivery usually takes about one to two weeks from approval. The digital poster is delivered by email, worldwide. Delivery dates are estimates, not guarantees.

Any Christmas order-by date is subject to a delivery estimate confirmed for your destination and timely proof approval. It is not a delivery guarantee. If an agreed delivery time cannot be met, we contact you to discuss your options under applicable law.

Cancellations, errors and damage

Personalized physical goods are excluded from the usual change-of-mind withdrawal right. Contact us promptly if you need to cancel; we will confirm what is possible before production.

For digital content or services, any early start and loss of a withdrawal right must meet applicable consent requirements at checkout. Merely visiting this page or approving a proof does not waive your rights.

We correct our errors and replace prints damaged in transit at no additional cost. Email your order reference and, where possible, photos of damage. Proof approval does not remove your legal rights concerning defects or non-conformity. Any remedies or refunds required by law remain available. EU information on returns and withdrawal.

Questions and complaints

Email us first so we can help. If we cannot resolve it together, you may contact the consumer arbitration centre for the Braga district, CIAB, Tribunal Arbitral de Consumo (www.ciab.pt).

Portuguese law applies without removing mandatory consumer protections in your country of residence or your right to use a competent court.